This Privacy Policy explains how Gymbly (“we”, “our”, “us”) collects, uses, stores, and protects personal information when users access our website, mobile applications, admin dashboard, and any services we provide (collectively, the “Platform”).

By using Gymbly, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide, improve, and secure our services:

1.1. Personal Information

Name
Email address
Phone number (optional)
Username
Account credentials
Billing information and payment details (processed securely by third-party providers)

1.2. App Usage & Fitness Data

If you use the Gymbly-powered app (client-facing app):

Workout history
Selected training plans
Nutrition plans or calories/macros (if used)
Progress metrics (photos, measurements, notes — optional)
In-app behavior such as completed sessions

We do not collect sensitive health data unless voluntarily provided by the user.

1.3. Technical Information

IP address
Device type
Operating system
Browser type
App version
Log files and analytics
Cookies and tracking technologies (website only)

1.4. Business & Brand Information

For trainers, gyms, and studios using Gymbly:

Brand name, logo, colors
Business contact details
Content uploaded to the platform (videos, programs, documents)

2. How We Use Your Information

We use personal data only for legitimate purposes, including:

To create and manage user accounts
To provide the mobile app and admin dashboard
To deliver workouts, nutrition plans, and client management tools
To process payments and generate receipts
To personalize the user experience
To send notifications, reminders, and updates
To improve platform performance, features, and security
To provide customer support
To comply with legal obligations

We never sell personal data to third parties.

3. How We Share Information

We may share information only in the following cases:

3.1. Service Providers

We work with trusted third parties, such as:

Payment processors (Stripe, PayPal, etc.)
Hosting providers
Analytics tools
Email/notification services

These partners only receive the data necessary to perform their function.

3.2. Business Admins (Trainers/Gyms)

If you use a Gymbly-powered fitness app:

Your trainer or gym may access your workout progress, nutrition plans, and profile information.
They cannot access your payment data.

3.3. Legal Requirements

We may disclose information if required by:

Law
Court orders
Fraud or security investigations

We follow GDPR principles for European users.

4. Data Storage & Security

We implement administrative, technical, and physical safeguards to protect your data, including:

Encrypted storage
Secure hosting
Restricted access controls
Regular security audits

If you choose self-hosting, you are responsible for securing your own server environment.

5. Data Retention

We retain personal data only for as long as necessary to:

Provide the service
Meet legal obligations
Resolve disputes

You can request deletion of your data at any time.

6. Your Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

Access your data
Rectify incorrect information
Request deletion
Request data export
Restrict or object to processing
Withdraw consent

Requests can be made at: support@gymbly.com

7. Children’s Privacy

Gymbly is not intended for children under 16 years of age.
We do not knowingly collect data from minors.

8. White-Label Apps

If you use a Gymbly-powered app operated by a trainer or gym:

Gymbly acts as the technology provider
The trainer/gym acts as the data controller for client management
Both parties follow applicable privacy laws

You may contact your coach directly regarding your account and content.

9. Cookies & Tracking Technologies

Our website uses cookies to:

Authenticate users
Improve navigation
Analyze website performance
Personalize content

You can disable cookies in your browser settings.

10. Payments

Payments made on Gymbly are processed by secure third-party gateways.
Gymbly never stores full card details.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will be posted with a revised “Last updated” date.

12. Contact Us

For questions, data requests, or privacy concerns, contact us:

Email: support@gymbly.io
Website: https://gymbly.io